thank you Tim :D this is usefull for me :D i hope you do a follow-up …. i going to check the page

Thanks Timothy, that’s also my Achilles Heel, I will slow down and let demand drive decision-making.

Victor,

People who are excited about systemizing are usually very structured people. Sounds like you and I are similar in this. However it can be an Achilles Heel. I’ve had to learn to “let go” quite a bit. Systemize only what is truly needed, building only as much architecture as demand indicates.

Which brings me to one of my all-time most-important (personal) Decision-Making Guidelines for Systemizing any business: “Let Demand Drive Decision-Making”.

If your VAs aren’t overwhelemed with too many different procedures in front of them, don’t create categories (yet); just shove all 40 procedures into one big category called “your business”, and only separate later, when it’s needed.

If your VAs aren’t having issues with doing a wide variety of tasks, don’t create roles (yet), just make them all “Marketing Assistants” or something, and let time and demand sift and sort everything on it’s own… it *will* all work out naturally.

Let Demand Drive Decision-Making…

Tim :)

P.S. Certainly there’s an argument for slightly overbuilding something so it will handle future growth with ease, unfortunately that growth will never come if you’re too focused on operations / systems / overbuilding and not enough on sales and marketing, which is where your growth will come from in the first place. Generally speaking, do not overbuild too much.

Thanks for your comments Timothy, you are right, I need to keep things simple.
So far I’ve only have defined 2 roles (Customer service and Content creator).
As I am creating new procedures, I ask myself… if I hire someone to do this procedure, what role would this person would have?
Doing this, I’ve realized that I spend most of my time on those 2 mechanical roles and very little on more strategic roles like sales and marketing.
But if I want to delegate them, I need to document them, as Capenter says “boring but truth”.
Still learning from the experience, thanks again for your feedback,